Shipping & Delivery

Shipping & Returns

We are pleased to offer free standard shipping within Australia. If you are not completely satisfied with your purchase, or would like to exchange for a different style or size, let us know as soon as possible and we will organise the return shipping. We are happy to accept returns for a refund or exchange within 14 days of your delivery. This applies only to unworn shoes with all original packaging.

Please contact us at hello@moonstar.com.au prior to returning any part of your order.

Wrong Size or Fit - Free return shipping for domestic orders

Exchanges - Return shipping to our warehouse is free but you will have to cover the second shipping cost to have the exchanged pair sent back to you